Shipping and Delivery Policy
Our Service Overview
At Box Storez, we pride ourselves on providing a fast and reliable delivery service to all our customers in Alexandria. We aim to get your essential supplies to your doorstep or warehouse as quickly as possible to ensure your business continuity and convenience.
Delivery Options and Speed
- Express Delivery: Receive your order within 120 minutes (2 hours) of order confirmation.
- Evening Orders: Orders placed after 10:00 PM will be delivered the following day.
Delivery Costs
- Service Fee: A flat delivery fee of 35 EGP applies to all orders within Alexandria.
- Free Delivery: Enjoy free delivery when your order value is 800 EGP or more.
Minimum Order Value
To ensure we can provide the best possible service, please note that the minimum order value is 300 EGP.
Order Tracking
Once your order is confirmed, you will be able to track it directly through our application until it reaches you. Our team is committed to ensuring your shipment arrives safely and on time.
Coverage Areas
Currently, our delivery service covers all areas within the city of Alexandria. We are constantly working to expand our services to reach more areas in the future.
Contact Us
If you have any questions regarding your order status or our shipping policy, do not hesitate to contact our customer service team.